Innogy customer center

In the Customer Center you can handle all matters related to electricity and gas consumption:

· Requests for connection to the grid

· Concluding a contract for bundled supply services

· Transmission point transcriptions

· Any changes in existing contracts (adjustments of advances, payment terms, contact details)

· Deductions for billing or price changes

· Complaints

In the Customer Center, you can also get:

· Rental of energy-saving LED bulbs under very favorable conditions

· Hire of smoke and carbon monoxide detectors

· Innogy Mobil prepaid card

· Smart home insurance

Mon

Tue

Wed

Thu

Fri

Sa

Su

9:00 – 20:00

9:00 – 20:00

9:00 – 20:00

9:00 – 20:00

9:00 – 20:00

9:00 – 20:00

9:00 – 20:00

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